Frequently Asked Questions
What kind of plants do you sell?
At Rooted in Nature, we take pride in our personalized selection of tropical houseplants, each carefully curated to bring a touch of nature into your home. In addition to our collection of vibrant foliage, we provide exquisite mounts and enchanting terrariums to elevate your indoor space. If you have a particular plant in mind that is not currently part of our inventory, don't hesitate to inquire about our personalized plant ordering service for a truly tailored botanical experience.
What are the care requirements for mounts?
Mounts are a unique way to showcase plants by attaching them to wood using sheet moss and fishing line. This method mimics their natural environment and encourages the plant to grow onto the wood. To care for mounts, monitor the moss ball's moisture level - if it feels dry it's time to water. Watering involves soaking the mount in tepid water for about 20 minutes, ensuring the plant gets enough hydration. After soaking, allow the mount to dry by hanging it up. Frequency of watering varies based on the mount's size and location, typically done once or twice a week.
What are the care requirements for terrariums?
Terrariums are miniature ecosystems crafted within glass containers, nurturing plants that thrive in humid surroundings. These botanical wonders are carefully assembled with layers of Leca or rocks for proper drainage, activated charcoal for organic bacteria breakdown, and a specialized terrarium soil blend combining bark, pumice, and a hint of sphagnum moss. Delicate plants find their home amidst these materials, adorned with a final layer of forest moss or decorative rocks. Enhancing their charm are unique embellishments like crystals, figurines, or even bones, adding a touch of whimsy to these captivating creations.
Can I return a plant if it dies?
If a plant, mount, or terrarium arrives to you in a deceased or impaired state, we kindly ask you to capture an image or video within 24 hours of receiving the package. Please proceed to submit an email via our 'Contact Us' page, sharing the specifics of the situation. Following this, we will engage in a conversation to determine the best course of action, which may involve a refund or a product exchange. Our aim is to ensure your satisfaction with our offerings.
Do you sell pots and other accessories for plants?
At Rooted in Nature, we take pride in our selection of plants, mounts, terrariums, curiosities, and unique plant services. While our current offerings cater to a range of needs, we recognize the importance of personalized solutions such as pots and accessories. By filling out a customized form detailing your requirements, we are dedicated to exploring and fulfilling your specific requests for a truly tailored experience.
Are your plants locally sourced or imported?
At Rooted in Nature, we take pride in sourcing all of our plants locally, specifically from the beautiful Pacific Northwest region. Once in our care, we meticulously reconstruct them to curate a truly one-of-a-kind experience for our customers. Using our proprietary soil mix, meticulously crafted from a blend of nutrient-rich organic soil, porous coarse pumice, absorbent activated charcoal, airy bark, and delicate fragments of sphagnum moss, we ensure the optimal growing conditions for all our plants.
Do you offer delivery services?
At Rooted in Nature, we ship our products to provide a dependable experience for customers. For our specialized services, such as quality plant care and interior design consultation, we require our clientele to be based in Oregon to better tailor our offerings to their specific needs.
What houseplants are safe for pets?
Plants that are non-toxic to animals encompass a variety of options, including Spider Plants (Chlorophytum), Ponytail Palms (Beaucarnea Recurvata), African Violets (Saintpaulia), Bosten Ferns (Nephrolepis), Money Plant (Pilea Peperomioides), Venus Fly Traps (Dionaea Muscipula), Calatheas, Haworthias, Polka Dot Plant (Hypoestes Phyllostachya), Air Plants (Tillandsia), Prayer Plant (Maranta Leuconeura), Peperomias, Orchids, Bromeliads (Bromeliaceae), Parlor Palm (Chamaedorea Elegans), Staghorn Fern (Platycerium Bifurcatum), Money Tree (Pachia Aquatica), and more. Our selection of plants indicates if they are safe for animals in their descriptions. If you're uncertain about a specific plant, don't hesitate to contact us for assistance in determining its animal-friendliness.
How often should I water my plants?
Watering frequency can vary depending on the type of plant and environmental conditions. It is essential to consider factors such as humidity levels, sunlight exposure, and soil type when determining the watering needs of your plants. We understand that beginners may find this aspect challenging, which is why we encourage you to reach out to us. Our team is here to provide personalized suggestions tailored to your plant's specific requirements.
What plants are best for beginners?
The best houseplants for beginners include a wide variety of options such as Pothos (Epipremnum Aureum), Spider Plants (Chlorophytum), Dragon Tree (Dracaena), Aloe Vera, Cast Iron Plant (Aspidistra Elatior), Chinese Evergreen (Aglaonema), Jade (Crassula), Peace Lily (Spathiphyllum), ZZ plant (Zamioculcas Zamiifolia), Philodendrons, Monsteras, and many more. If you are new to plant care and feeling unsure about which plant to choose, don't hesitate to get in touch with us. Our team is here to guide you in finding the perfect plant that suits your preferences and level of experience.
Do you offer workshops or classes?
At Rooted in Nature, we are dedicated to providing exceptional services and products that cater to your specific needs. Although we have plans to introduce workshops and classes in the future, we are currently focusing on enhancing your experience with our existing offerings.
Do you offer gift cards?
Rooted in Nature is thrilled to announce the availability of gift cards, with denominations starting at $25.00. Your support in sharing our offerings with your loved ones means the world to us, and we are truly honored to provide quality products and services to both your friends and family.